PDPA Compliance
We respect your privacy. If you are located in Thailand, you have rights regarding your personal data under the Personal Data Protection Act (PDPA). Use the options below to exercise your rights.
How We Process Your Request When you submit a request to correct your personal data through our Compliance page, our compliance provider, Consentmo, processes your IP address and email address solely to fulfill your request. For more details, please see Consentmo’s Data Processing Policy.
Access, Data Portability and Erasure
Requests for access to the personal data we hold about you, including your personal details and order information, for a copy of it in a transferable format, and for its erasure (right to be forgotten) are handled personally by our team. Erasure also deletes your account. Please submit your request through our contact form - this allows us to verify your identity and process your request completely across all of our systems.
Alternatively, you can reach us by email at dpo@holzkern.com.
Response time: We respond within the period required by applicable law.
Important: Some information may be retained even after a deletion request if required by law or for legitimate purposes (e.g., taxes, fraud prevention, and security).
Data Correction
If your account information is inaccurate, please update or correct it using the link below.
Right to Restrict Processing
Under certain conditions, you can ask us to temporarily restrict or suspend the processing of your personal data.
To do so, please contact us at 📧 dpo@holzkern.com.
Right to Object
You have the right to object to certain types of processing of your personal data, including direct marketing and processing based on legitimate interests.
To submit an objection, please contact us at 📧 dpo@holzkern.com.
Contact Information
If you have any questions regarding your personal data or your data protection rights, please contact our Data Protection Officer (DPO) at:
Email: dpo@holzkern.com
Address: Autokaderstraße 33/11 3, 1210 Vienna, Austria
Right to File a Complaint
If you believe we have not adequately addressed your concerns, you have the right to file a complaint with the data protection authority in your country.
